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Terms and conditions

Terms and Conditions

The Service:
Video Edge Multimedia provides Internet server space for it's members for a fee for the express purpose of providing http content to the general public. In addition to this our members may also receive Internet mail after taking the steps to set up the mail boxes and forwarding accounts. Users are permitted to access their web space via FTP or Frontpage to upload files for their web sites. In addition to this we may from time to time offer other services that relate to the selling for Internet server space. These services may change from time to time.

Cost and Payment For The Service:
Current pricing information may be obtained from our website at http://www.videoedge.com.au. By accepting this agreement you agree to pay the current rate for the service as indicated on the web site. Video Edge processes transactions in Australian dollars, (note all servers are in the United States) you agree however that any accidental overcharges will be credited to your account or refunded at your discretion. You agree that Video Edge has the right to debit the account that you use to sign up for the service until you cancel with service in writing, understanding that it takes 48 hours for such cancellation to take affect. You agree that if payment is not paid for any reason by you, that we will contact you and you will be given 48 hours to respond. You agree that after this time your account may be disabled until payment is made. If your account is disabled for this reason, you agree to pay $88.00 re-enabling fee. You agree that refunds to your account after termination whether by Video Edge or by the client will cost a $55.00 charge.

Unfortunatley due to the value added prices of our hosting packages and other services, no refunds are available at this time.

Use of the service:
The use of any of our servers is to be bound by the terms of this agreement, the Video Edge web site at http://www.videoedge.com.au, and other information that is made available to you.

You may not in the use of the service break any state local or federal laws. You agree that Video Edge may remove any information that it finds or is reported to be unlawful. You also understand that Video Edge may terminate your account if it feels that your information is unlawful. You may not in anyway send unsolicited bulk e-mail, post to news groups in way that do not conform with the rules of that group that can be traced back to our network, your website or you. By doing so you automatically terminate your service with Video Edge. You may not display content from your website promoting SPAM, bulk email or illegal websites or illegal activities.

Availability of the service:
The Internet is a complex network of equipment and for that reason the service may not be available to you at all times. Video Edge will do everything in it's power to maintain availability however a certain amount of down time can be expected. In no way shall Video Edge be held liable for any interruption in service for any cause. Should you not be able to reach you site please contact us at support@videoedge.com.au to report the problem. Video Edge will repair the problem as soon as possible.

The agreement and the service may change from time to time, it will be posting at www.videoedge.com.au or on this page 30 days before you will be bound by the new terms.

Both Video Edge and you have the right to terminate your service at any time by providing written notice via email. If you terminate the service it will take up to 48 hours before billing stops.

Legal Action:
Video Edge cannot be held liable for any content posted by clients, or any damages you, your business or any other entity suffer as a result of downtime or termination of your account. Any legal action must be taken in the city of Brisbane, in the state of Queensland in the country of Australia.